About Us
Key Home Management was founded in September 2010 by Betty Best and George Flood. Together they established a property management company dedicated to providing exceptional service through a more “hands on” approach to property management. They made themselves available to their clients and would do whatever it took to resolve any problem that would arise with one of their managed properties.
In 2024, Betty retired and sold the company to her friends John Richter and Fred Westerlund. John is from Northern Virginia and comes from a family involved in property management. John is an attorney who has specialized in real estate law at his own firm for the past 25 years. Fred has resided in Northern Virginia with his family for almost 20 years. During that time, Fred has worked in homebuilding, title insurance, and mortgage lending while investing in real estate locally. John and Fred are committed to Key Home’s founding principle of “doing a better job” by setting high ethical standards, hiring the best- most capable people, and giving back to the community.
At Key Home Management, we see ourselves as Asset Managers with our number one priority to protect and preserve the properties entrusted to us to the complete satisfaction of each Owner. This includes approving good and reliable tenants who pay market rent on time, conducting regular inspections on the properties to ensure they are being well cared for, providing timely maintenance when needed, and ensuring all laws and regulations are being followed.
Please consider Key Home Management when deciding who will take the best care of your property.
Meet the Team
Key Home Management is dedicated to providing service that is hands-on, friendly, responsive, and above all, caring.
We rely on a team of agents, property managers, contractors and handymen who are experienced, trained professionals.
Jake Grodt
Principal Broker
Jake was born and raised in Northern Virginia. With his father being Real Estate Broker, Jake has been surrounded by the business his entire life and has many childhood memories of going to showings with his dad. In 2014 Jake began his own signpost company. He also worked with numerous Realtors doing property prep such as landscaping, junk removal, and assisting with staging. In 2018 Jake got his Real Estate license and joined the Key Home Sales Team. In addition to buying, selling, and leasing Real Estate, Jake is busy with the property management side of the business. In his spare time Jake enjoys staying active by playing basketball, hiking and lifting weights.
Cindy Nocente
Property Manager & Realtor
After living in Northern Virginia for 40 years, I have vast knowledge of not only Fairfax County but of Loudoun and Prince William County as well. My 10 years of experience as a Realtor, Property Manager, and my commitment to continuous education gives me the expertise to guide my clients through the nuances of the Northern Virginia housing market and assist in all segments of Real Estate.
One of the things I enjoy most in my profession is helping sellers update their homes in the most cost-effective way to ensure they have a successful sale of their home. My experience with property management and remodeling gives me the edge as a listing agent. With my Buyer clients, I enjoy visiting properties with them to evaluate the home’s overall condition and value based on comparable homes and possible repairs needed. I very much enjoy the art of negotiations as well.
I am dedicated to acting in my client’s best interest and measure my success by client satisfaction. I am happy to provide letters of recommendation upon request.
Jeremiah Pickell
Property Manager & Realtor
Jeremiah currently works as a Property Manager and Realtor. Prior to joining Key Home Sales & Management, Jeremiah spent his time working for Amazon. His experience as a Fleet Leader taught him not only resilience, discipline and work ethic, but also the importance of teamwork and relationships. Jeremiah enjoys the outdoors especially when it involves his dog, Canyon.
Katina Lawler
Property Manager & Realtor
Katina Lawler brings a rare blend of strategic rigor, operational discipline, and market expertise to the Key Home Sales Team. With more than 13 years of experience in real estate and a strong foundation in property management, she serves clients with a high level of precision, accountability, and foresight.
A U.S. Army Veteran, Katina approaches real estate with a mission-driven mindset shaped by military leadership and high-stakes decision-making. Her background instilled a deep respect for structure, planning, and follow-through - skills that now translate into protecting client interests, managing complex transactions, and delivering results with consistency and integrity.
Before transitioning into real estate, Katina earned her BS/BA in Business Administration with an emphasis in Financial Management and built her career in corporate finance. This foundation sharpened her analytical skills and financial fluency, enabling her to guide clients through investment analysis, renovation planning, portfolio growth, and commercial real estate opportunities with a clear, numbers-driven approach.
Today, Katina works as a hybrid Realtor and Property Manager, overseeing residential portfolios while actively representing buyers, sellers, and investors. Over the past five years, she has specialized in the Washington, DC, Maryland, and Virginia markets, where her hands-on management experience gives clients a practical, real-world advantage - whether they are acquiring their first investment or scaling a multi-property portfolio.
When she isn’t managing properties or closing deals, Katina enjoys mentoring others, refining systems that create efficiency and transparency, and staying actively connected to the communities she serves - values that reflect her belief in service, integrity, and lasting relationships.
Bernie Bernardino
Property Manager & Realtor
A Northern Virginia resident for 25+ years, Bernie is an experienced Realtor, having begun her career with Long & Foster and later joining the Key Home Sales Team. Bernie claims her excellent customer service skills may be attributed to her many years in the hospitality industry which includes various capacities in marketing & sales and event planning for Hyatt, Marriott, Ritz Carlton, the DC Convention center and the airlines. And don’t forget to ask Bernie about her favorite restaurants! Bernie enjoys travelling, hot yoga, volunteering for causes close to her heart, and spending time with her two lovely daughters.
Brenda Chavez
Senior Residential Services Coordinator
Brenda Y. ChavezBrenda grew up and still resides in Northern Virginia with her husband and two children. She has worked in office administration for over 12 years and enjoys staying busy in the Property Management industry. In her spare time, Brenda enjoys creating fun moments with her family. Her dream vacation would be at an all-inclusive resort on turquoise beach. She loves mystery/suspense books, going to the movies, and getting together with family and friends on the weekends.
Hsin-Hsin Lin
Realtor, Buyer and Rental Agent
Hsin-Hsin LinHsin-Hsin (pronounced “shin shin”) is an experienced buyer agent with the Key Home Sales Team. She is our go-to agent for rentals as well. Hsin Hsin is married with two young boys, and enjoys working with local sports teams in her free time utilizing her training in sports medicine.
Jessie Saucer
Realtor
I have a Master of Science Degree in Organizational Psychology. Prior to real estate, I worked in education and social services for over 10 years. I am also an Army veteran and a military spouse. I am very familiar with the challenges of relocating. The home buying/selling process can be so daunting, which is why I have dedicated my career to making your experience as painless and easy as possible. I am fluent in Italian and I studied French at the Defense Language Institute Foreign Language Center in Monterey, CA. I have two adult children. My son is a high school teacher. My daughter has a degree in art history and just recently finished organizing and curating her first art exhibition.
About me, I give back to my community with every ounce of my being--helping with fundraisers, events at senior living facilities, & presentations at school on career day. I show up for funerals, and when invited, the baby showers, birthdays, and weddings. I have laughed with clients and I have cried with them. What is important to them is important to me.
I truly appreciate the opportunity to be your go-to realtor because of knowledge, true experience, and care. The one that shows up every time. Not the one motivated by transactions, but by people. Everyone has a story--job transfer, death, retirement, health issues, living in a hotel, growing family, downsizing, etc. I put myself in every buyer and seller's shoes. My high energy & no-nonsense negotiating skills will help you to achieve success. I take on clients as if they were my very own family. I guide them and am committed to protecting their investment as if it were my very own.


